Shipping + Returns
All of our items are made-to-order by hand at our LA studio. For this reason we ask that you allow 6 weeks of production time plus shipping. Rush orders are available upon request for an extra fee. Flat rate shipping cost is $12, however expedited orders are subject to additional fees.
Requests for return or exchange must be made within 5 days after delivery and shipped back immediately. All items must be sent in its original packaging and condition. We have the right to refuse any and all damaged items. Refunds or exchanges will be made upon approval. The buyer is responsible for shipping costs on returns or exchanges. Pemberley is not liable for shipping loss or damage of returned goods.